Application Managed Services

Organizations that shift their focus on sustaining operations for cost and system efficiency, by leveraging a comprehensive SAP Application Management Services (AMS) or managed services program, continue to realize substantial benefits after a go-live of enterprise applications. STEIGEN TECHNIK Solutions enables organizations to thrive after go-live through our ValueSAP services, a comprehensive SAP Application Management Services (AMS) program, which gives our customers flexibility and much needed predictability in the quality of SAP support and the associated cost.

The ValueSAP program supports the entire lifecycle of SAP applications and goes beyond cost reduction to focus on creating and extending application value. By focusing on lowering costs of the day to day operational tasks and increase spend on more innovative business solutions, customers can lead in their industries.

STEIGEN TECHNIK Solutions has wide experiences in providing SAP application management services and support for organizations of varying sizes, on a global basis including Level 1, Level 2 and Level 3 application support, spanning:

Functional support for all solutions of SAP for both on-premise and cloud applications
SAP technical development and enhancement support
BASIS and SAP HANA support functional Expertise
SAP S/4 HANA Business Suite including Financials, Logistics, HCM, SCM, PLM, CRM, EPM, GRC and SRM
SAP Mobility
SAP Cloud Applications including SAP Success Factors, SAP Hybris, SAP Ariba
SAP Business Intelligence

Technical Expertise

SAP HANA
Functional and technical enhancements using ABAP, Java, and all SAP development tools
SAP Integration via SAP Process Orchestration, SAP HANA cloud integration and other SAP middleware technologies
SAP NetWeaver Portal
UI Development using UI5, Fiori, SAP Personas
SAP system administration, monitoring and security

The key highlights and features of our ExcelcareTM – SAP Application Management Services and Support framework include:

Covers L1 to L3 SAP functional and technical user support, continuous management, ongoing improvement and business change management activities
Integrated SAP support desk, best-in-class procedures based on Run SAP processes, templates, incident management tools and reporting mechanisms, laying a strong foundation for comprehensive application support management
A cost-effective AMS solution for customer transformation with SAP technology innovations – SAP HANA migration, Cloud, and mobility
Distributed delivery through onsite, onshore and offshore capabilities
Flexible pricing model offerings for shared services, managed services, outcome-based and staff augmentation